William Jordan

Any sufficiently advanced technology is indistinguishable from magic – Arthur C. Clarke

Technical Experience

I have over 15 years of corporate level end-user technical support experience.

  • Extensive staff management, supervision, training and mentoring skills
  • Extensive repair, configuration, and maintenance of computers, servers, networks, and devices
  • Windows Server 2000/3/8 (IIS, Exchange, SQL) & Windows XP/2000/NT 4.0/9x and ME
    Completely familiar with many software applications, Internet tools and LAN topologies
  • TCP/IP, FTP, VOIP, DNS, Routers, Firewalls, Wireless (A, B & G), Token Ring, Ethernet
  • Strong technical writing skills as well as broad testing, research and analysis experience
  • Microsoft Word, Excel, Project, Access, PowerPoint, Outlook, Visio & Internet Explorer
  • HTML, PHP, MySQL, Dreamweaver, Photoshop, XML, RSS, Blogs

PMI Certification in progress

  • Microsoft Project 98 and 2000 & MS Project Server 2002
  • Vade-Mecum Project Management

PowerMarketing with Ian Selbie (3 day Sales and Marketing bootcamp via London Drugs)
Citrix Certified Sales Professional

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About

William Jordan is an IT Consultant, Project Manager and writer. He is loyal, dedicated professional who is available for any IT related needs you may have.

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